1. LAWFULLY COLLECTED INFORMATION
Followings are the types of information we legitimately and lawfully collect when You register for and use CDzExchange Services:
1.1 YOUR PROVIDED INFORMATION DURING REGISTRATION
During Your creation of an CDzExchangeAccount, you provide us with your legitimate email address, name, date of birth, nationality, country code, gender, address, password, and other information to help us identify you (“Identification Information”).
With Your consent to use biometric authentication methods to log in or use CDzExchange Services, such as fingerprint recognition, You agree to provide us with the corresponding information, such as the fingerprint information and your consent to the processing of your biometric data and any other related and applicable compliance, which is legitimately required from time to time.
1.2 COLLECTION OF INFORMATION FOR THE COMPLIANCE OF REGULATORY POLICIES
For the compliance of global and locally applicable industry and regulatory standards, and government orders in different aspects such as Anti-Money Laundering (AML), Anti-Bribery Compliance (ABC), Know-Your-Client (KYC), and Counter-Terrorist Financing (CTF). It is also important and required for CDzExchange that it collects personal information in addition to Identification Information, such as identity documents (including passport, driver's license, national identity card, state ID card, tax ID number, passport number, driver's license details, national identity card details, visa information, etc.), proof of address, source of fund declaration, purposes of fund documents, and source of wealth (“Regulatory Information”). You will be explained and notified of the content and requirements of such personal information each time We collect information, and We reserve the right to change the content and requirements of the collected Regulatory Information and Identification Information in accordance with the globally accepted industry standards, local regulatory standards or government orders.
1.3 COLLECTION OF INFORMATION DURING USE OF CDzExchangeSERVICES
A. SERVICE USAGE INFORMATION
During Your access and use of CDzExchange Services, we may monitor and collect tracking information related to usage including but not limited to your phone number, access date and time, device type and device identification, operating system and hardware setting, browser type, and information derived from SIM card, network operator, IP address, GPS, base station and WLAN (“Service Usage Information”). This information may be directly obtained by CDzExchange or through third-party service providers. The collection of Service Usage Information helps our systems to ensure that our interface is accessible for users across all platforms and can aid during criminal investigations.
b. COMMUNICATION INFORMATION
i. all messages, requests or other information you send in the course of your contact with CDzExchange;
ii. all communications and file attachments in connection with your transactions with other users or other data generated primarily through your communications with them.
C. TRANSACTION INFORMATION
D. FINANCIAL INFORMATION:
2. PROCESS OF COLLECTION OF INFORMATION
2.1 AUTOMATICALLY COLLECTED INFORMATION
Major part of the Identification Information that we collect is directly provided by You. Following are the situations, under which we may collect and process Your information:
a. upon your registration, log in or visit CDzExchange, or usage of any CDzExchange Services;
b. Your voluntary completion of any user survey or receipt of any feedback to us via email or any other channel;
c. where browser cookies are used during visit to or using www.cdz.exchange or APPs;
2.2 ANONYMIZED AND AGGREGATED DATA
We may use anonymized or aggregate customer data for any business purpose, including to better understand Users, needs and behaviours, improve our products and services, conduct business intelligence and marketing, and detect security threats. We may perform our own analytics on anonymized data or enable analytics provided by third parties.
2.3 INFORMATION COLLECTED THROUGH THIRD-PARTY SOURCES
You understand and consent that We may collect any reasonably required Identification Information about you from third-party sources, including but not limited to, the following channels:
a. public databases, credit bureaus and ID verification partners;
b. blockchain data;
c. marketing partners and resellers;
d. advertising partners and analytics providers.
3. USAGE OF THE COLLECTED INFORMATION
Your collected information is lawfully used by us for the following purposes and in the following ways:
3.1 TO PROVIDE AND MAINTAIN CDZEXCHANGE SERVICES
We use the collected information to deliver, maintain and provide better CDzExchange Services (including but not limited to processing transactions) and verify Users identities.
We use the IP address and unique identifiers stored in your device’s cookies to help us authenticate your identity and activities and provide CDzExchange Services. Given our legal obligations and system requirements, we cannot provide you with all or some of CDzExchange Services without data like Identification Information, Supervision Information, Service Usage Information, Communication Information, and Transaction Information.
3.2 TO PROTECT OUR USERS
We use the information collected to protect our platforms, Users accounts, and archives.
We use IP addresses and cookies to protect against automated abuse such as spam, phishing, and Distributed Denial of Service (DDoS) attacks.
We analyze trading activities with the goal of detecting suspicious behaviours as early as possible to prevent potential fraud and loss of funds to bad actors.
3.3 To Comply with Legal and Regulatory Requirements
3.4 For Measurement, Research and Development Purposes
We actively measure and analyze data to understand the way you use and interact with CDzExchange Services. This review activity is conducted by our operation teams to continually improve our CDzExchange performance and to resolve issues with the user experience. In addition, we use such information to customize, measure, and improve CDzExchange Services and the content and layout of our websites and apps, and to develop new services.
3.5 To Communicate with You
We may use personal information collected, like your phone number or email address to interact with you directly when providing customer support on a ticket or to keep you informed on logins, transactions, account security and other aspects. Without collecting and processing your personal information for confirming each communication, we will not be able to respond to your submitted requests, questions, and inquiries. All direct communications are properly kept at CDzExchange or the service provider designated by CDzExchange, to be reviewed for accuracy, to be kept as evidence, or to be used to perform other statutory or contractual obligations.
3.6 To Enforce other applicable Agreements
The collected information is also used to continually and actively enforce our applicable agreements with our Users, including but not limited to reviewing, investigating, and preventing any potentially prohibited or illegal activities that may violate the foregoing provisions, or disclose the relevant information to a third party in accordance therewith.
CDzExchange reserves the right to suspend or terminate provision of any CDzExchange Services to any User found to be engaged in activities that violate our agreements with our Users.
3.7 To Facilitate Corporate Acquisitions, Mergers, or Transactions
We may process any information regarding your CDzExchange Account and use of CDzExchange Services as is necessary in the context of corporate acquisitions, mergers, or other corporate transactions.
3.8 For Marketing and Advertising
We may share your personal information with our marketing partners for the purposes of targeting, modeling, and/or analytics as well as marketing and advertising.
3.9 For Rebates
We may share the information collected, including but not limited to your Identification Information and Transaction Information, with your referrer for the purposes of rebates and other benefits.
3.10 For Any Other Purpose
We may disclose your personal information for any other purpose you consent to.
If we think you may like specific CDzExchange Services or products and services of our partners, we hope to keep you informed about such products or services.
If you agree to receive the above marketing information, you can choose to receive it at any time in the future.
You have the right to ask us at any time to stop contacting you for marketing purposes or to send relevant information to you. If you do not want to be contacted for marketing purposes in the future, please click on the unsubscribe link in the bottom of the marketing email and submit your request to unsubscribe.
5. HOW WE STORE AND PROTECT USER DATA
CDzExchange has kept your personal information safe using fault-tolerant secured storage with industry standard encryption and implemented a number of security measures to ensure that your information is not lost, abused, or altered, including, but not limited to:
5.1 Physical Measures
Materials containing your personal information will be stored in a locked place.
5.2 Electronic Measures
Computer data containing your personal information will be stored in the computer systems and storage media that are subject to strict log-in restrictions.
5.3 Management Measures
Only authorized employees are permitted to come into contact with your personal information and such employees must comply with our internal confidentiality rules for personal data. We have also imposed strict physical access controls to buildings and files.
5.4 Technical Measures
We use various currently available general security technologies and supporting management systems to transmit and store your personal information and to minimize the risks that your information may be disclosed, damaged, misused, accessed without authorization, disclosed without authorization, or altered.
5.5 Other Measures
Our web server is protected by the “firewall”.
Please note that it is impossible to guarantee 100% security of information. As such, we request that you understand the responsibility to independently take safety precautions to protect your own personal information. You agree that we shall not be liable for any information leakage and other losses not caused by our intention or gross negligence, including but not limited to hacker attack, power interruption, or unavoidable technical failure, to the maximum extent permitted by law.
If you suspect that your personal information has been compromised, especially account and/or password information, please lock your CDzExchange account and immediately contact CDzExchange customer support team at [email protected]
Unless otherwise stipulated by law or the applicable agreement, you agree that we have the right but not the obligation to retain all the collected personal information for the duration of your CDzExchangeAccount and for 5 more years after the account is closed.
6. TRANSFERS OF PERSONAL INFORMATION
You understand that we have the right to have all or some of the collected personal information transferred to or stored in other countries or regions than your country of nationality, your country of residence, or the country where the server is, without your specific consent, under the following circumstances:
6.1 if it is necessary to protect, process, analyze, reasonably use the personal information;
6.2 If It Is Necessary To Enforce The Other Agreements With Our Users;
6.3 If It Is Necessary For The Public Interest;
6.4 If It Is Necessary To Establish, Exercise Or Defend The Rights Of Us, Our Partners, Or Other Users;
6.5 Other Circumstances Required By Law Or Government Orders.
7.1 What Are Cookies?
Cookies are small amounts of data that are sent to your browser and stored on your computer’s hard drive to collect standard internet log information and visitor behavior information. When you visit CDzExchange, we can automatically collect information from you through cookies or similar technologies.
a. to keep you signed in;
b. to record your habits and preferences when browsing CDzExchange;
c. to record our performance and verify the effectiveness of online advertising through Google Stats with cookies.
7.3 What Types Of Cookies Do We Use?
We use different types of cookies, including but not limited to:
a. Functional Cookies
We use such cookies to help us identify you and remember your previous preferences and settings, which may include your device, your operating system, your preferred language, your location, and other session data. We use a mix of first-party and third-party cookies.
b. Marketing Cookies
We use these cookies to collect information about your visit to CDzExchange, the content you view, the links you follow, and other information about your browsers, devices, your IP addresses and referral URLs. We sometimes share certain parts of the collected information with third parties for marketing purposes. We may also share online data collected through cookies with our marketing partners. This means that when you visit another website, you may also be shown advertisements based on your browsing patterns on CDzExchange.
7.4 How To Manage Cookies?
Most browsers are preset to accept cookies. You can adjust your browser setting to prevent cookies or to notify you as soon as cookies are loaded. However, stopping all cookies might mean that you cannot access or use some features of the CDzExchange.
8. Data Protection Rights That You Enjoy
We hope to ensure that you are fully aware of the data protection rights that you enjoy. Unless otherwise required by law or government orders, each User has the following rights:
8.1 Right Of Access
You have the right to access or obtain copies of your personal information. We may charge a reasonable fee for providing the access service.
8.2 Right To Rectification
You have the right to correct your personal information that you deem inaccurate. You also have the right to ask us to complete the personal information that you deem incomplete within a reasonable limit.
8.3 Right To Erasure (Right To Be Forgotten)
You have the right to request the erasure of your personal data under certain circumstances.
8.4 Right To Restriction Of Processing
Under certain circumstances as required by law or as specifically reminded by us, you have the right to request us to restrict the processing of your personal information; however, you understand that such restriction of the processing may prevent us from providing you with some CDzExchange Services.
8.5 Right To Object
Under certain circumstances as required by Law or as specifically reminded by us, you have the right to object to the processing of your personal information; however, you understand that such objection of the processing may prevent us from providing you with some CDzExchange Services.
8.6 Right To Data Portability
Under certain circumstances as required by Law or as specifically reminded by us, you have the right to request us to transmit the personal information that we collect to another body, or directly to you. We may charge a reasonable fee for providing the transmission service.
9. Privacy Policies Of Other Websites
9.1 Privacy Policies of Non-CDzExchangeWebsites
If you visit other third-party platforms or partners websites, apps via the links on CDzExchange, you should agree with and abide by their separate and independent privacy policies. We are not responsible for the content or the activities therein.
9.2 Privacy Policies of CDzExchange
11. Contact Us